A 12-month minimum term applies. All services for use in the UK only, unless specified otherwise. No deposit required.
You should receive an 'end of contract' notification from your network at least 30 days before your contract is up informing you of your new rates as well as a few options.
How do I find out when my plan ends? log in to EE and go to Menu > Plan & add-ons. or call 150 from your EE phone.
You'll have several options at the end of your plan – also known as your commitment period – including moving to a SIM Only plan, upgrading or cancelling your contract.
Call EE to find out how long is left on your contract One quick way to find your EE contract end date is to call its customer services. From an EE mobile, dial 150. If you're calling from a landline or another provider, you can call 0330 123 1105.
We need 30 days' notice to cancel your EE broadband. We'll stop your service 30 days after you cancel and let you know your contract has ended.
1: Contact CS on +44800 0798586 or +44 7953 966150 and speak to an agent. 2: Write into EE CS with written notice. The 30days period will start counting on receipt. Disconnection within your minimum term will be subject to early termination charges.
How do I cancel my broadband, landline or TV plan? Contact us. Call us on 0800 079 0544. Returning your equipment. If you have EE broadband or TV service, we'll send you a bag to return your EE equipment. Cancellation charges. If you're still in contract. Your final bill. Closing your account.
You'll be required to provide at least 30 days notice, even if the minimum term of your contract has ended, during which time we'll continue to provide you with our service.