Application is responsible. That is on fraud type the customer id the customer name and the policy.MoreApplication is responsible. That is on fraud type the customer id the customer name and the policy. Type so i can provide only these four details.
To create cases in bulk: Ensure that your access group is associated with a role that grants you the Work-. In the Case Manager or Case Worker portal, select Bulk actions from the operator menu. Click Create. In the Case Type list, select the name of a top-level case type.
@MonikaS9010 To create multiple child case either you can use smart shapes or activity in pega. While working for flow you can use Flow rule and there we have a smartshape of create case with child case creation where you can configire the checkbox "Create multiple cases using a list".
Before building Operator ID bulk insert, the first step is to build file upload function. The file format can be either CSV or Excel, and it's your choice. I have posted How-to documents for both uploading CSV and Excel on Pega Community, so you can follow these steps. Hope this helps.
Creating case types In the navigation pane of App Studio, click Case types. Click Add case type. In the Create case type dialogue box, enter Content Request , and then click Next. Click Save.
Before building Operator ID bulk insert, the first step is to build file upload function. The file format can be either CSV or Excel, and it's your choice. I have posted How-to documents for both uploading CSV and Excel on Pega Community, so you can follow these steps. Hope this helps.