Contact USPS Customer Service: Reach out to USPS customer service directly at 1-800-ASK-USPS (1-800-275-8777). Explain your situation and ask for assistance. They may be able to provide specific information about your delivery issues.
The Postal Regulatory Commission is responsible for oversight of the U.S. Postal Service, including oversight of rates and services, and ensuring the Postal Service meets all of its legal requirements.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you. Send the completed form with all other required supporting documentation for loss or damage of an item mailed with insured services to the address printed on the form.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.