File a complaint if: You have a problem with the quality of the care you got or are getting. You have a problem with how you're being treated by your plans.
Ing to CMS guidelines, hospitals are required to respond to a patient grievance within seven days. However, this timeframe is just for the initial response and does not guarantee a complete resolution is reached within that period. The hospital's response can be provided in writing or delivered via email.
Good practice requires a timely acknowledgement of a complaint. The experience of customers in other sectors shows that a response within two working days increases their confidence in a complaint handling process.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission.
You can choose to file a complaint at the Ohio Attorney General's Consumer Protection Section online; by phone at 800-282-0515; or through the postal mail after requesting and receiving a hard copy of the office's complaint form.
Explain your problem to the company by calling, web chatting, or sending them a formal complaint letter. Use this sample complaint letter as a guide to help you explain the problem and what you want done to resolve it. Then send it to: A salesperson or customer service representative.
When a doctor's or medical provider's conduct impacts your health or is dangerous or fraudulent, it's time to file a formal complaint. In addition to understanding how to file an administrative complaint against a physician, patients should know when to bring that complaint to the court of law.
To whom should I report complaints about the quality of care provided by a health care professional? Ohio Medical Board at 800-554-7717/ .med.ohio. Ohio Board of Nursing at 614-466-3947/ .nursing.ohio. Ohio Dental Board at 614-466-2580/ .dental.ohio.
You can choose to file a complaint at the Ohio Attorney General's Consumer Protection Section online; by phone at 800-282-0515; or through the postal mail after requesting and receiving a hard copy of the office's complaint form.