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The City's Consumer Protection Law prohibits unfair trade practices when dealing in consumer goods or services - such as false advertising, phony sales, and special offers with hidden conditions. The law also lays out proper behavior in the collection of consumer debts.
You must bring your lawsuit within three years of the date of injury from the false advertising.
File Complaint Online: Mail/Fax: Mailing Address: NYC Department of Consumer and Worker Protection. Consumer Services Division. 42 Broadway, 9th Floor. New York, NY 10004. Fax: (212) 487-4482.
Law § 349. Section 349 - Deceptive acts and practices unlawful (a) Deceptive acts or practices in the conduct of any business, trade or commerce or in the furnishing of any service in this state are hereby declared unlawful.
General Business Law § 349 New York's consumer protection statute, General Business Law Section 349, makes it unlawful to engage in deceptive acts or practices in the conduct of any business, trade, or commerce or in the furnishing of any service in the state.
Law §§ 349, 350. Of importance to this case, the recovery available under these two statutes varies greatly. Although both permit recovery of actual damages, Section 349 authorizes statutory damages of $50, while Section 350 authorizes statutory damages of $500.
If you have a consumer complaint or question for the Board, you can call 1-800-697-1220, visit , or write: New York State Consumer Protection Board, 5 Empire State Plaza, Suite 2101, Albany, New York 12223.
Deceptive acts and practices unlawful. (a) Deceptive acts or practices in the conduct of any business, trade or commerce or in the furnishing of any service in this state are hereby declared unlawful.
For claims under Section 349, the statute of limitations is three years from the day that the alleged unlawful action occurred.
Law §§ 349, 350. Of importance to this case, the recovery available under these two statutes varies greatly. Although both permit recovery of actual damages, Section 349 authorizes statutory damages of $50, while Section 350 authorizes statutory damages of $500.