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311 is a special telephone number supported in many communities in Canada and the United States. The number provides access to non-emergency municipal services. The number format follows the N11 code for a group of short, special-purpose local numbers as designated in the North American Numbering Plan.
The inspector will issue the owner a Violation and send a notice to fix it.
Office of the New York City Comptroller Brad Lander.
NYC311 can provide you access to non-emergency City services and information about City government programs. NYC311 can help with a broad range of services, including things like homeless person assistance, pothole repair, or help understanding a property tax bill.
NYC311 will send your Service Request to the appropriate Agency. The Agency will follow up whether or not you get an email. You can check the status of a Service Request on the NYC311 Online homepage, even if you made the request or complaint by phone. You must enter the Service Request number to check the status.
You must file tort claims against the City with the City Comptroller. By law, claims must be filed within 90 days of the incident. The New York City Comptroller's Office is responsible for overseeing the resolution and settlement of claims filed against or on behalf of the City of New York.
311 is available online, by texting 311-692, or by calling 3-1-1 from within the City or 212-NEW-YORK outside the five boroughs. TTY service is also available by dialing 212-504-4115.
The FDNY reminds all New Yorkers that Text-to-911 is a reliable and safe way to contact emergency services in all five boroughs. Only text 911 if you can't call 911. For more information, go to portal.311.nyc. Be safe.
People can access 311 over the phone, at nyc/311, using Facebook or Twitter, by sending a text message to 311-NYC or through a 311 smartphone app for iPhone and Android.
