Unless a rule or statute specifically states otherwise, a pleading need not be verified or accompanied by an affidavit.
Key takeaways: Apologize sincerely and acknowledge disappointment. Value honest feedback and commit to improvement. Offer a goodwill gesture to show appreciation. Emphasize the importance of the customer's loyalty. Encourage further communication and offer assistance.
Techsalerator recommends the following tips for responding to an unjustified complaint: 1) Acknowledge the customer's concern, 2) Be empathetic and understanding, 3) Explain the situation and provide evidence, 4) Offer a solution or compensation, and 5) Follow up to ensure satisfaction.
A complaint where the plaintiff (or, in limited cases, the plaintiff's counsel) swears to the allegations, demonstrating to a court that the plaintiff has investigated the charges against the defendant and found them to be of substance.
Verified Answer Every paragraph of the complaint must be answered, and a verification must be included in the response. When you verify a pleading, you are stating that, under penalty of perjury, you are stating the truth.
Verified complaints are required for certain causes of action. It is good practice for the attorney to have the complaint verified in order to insulate the attorney from improper or untrue allegations by his or her client. See Hillsborough County – 13th Circuit Court SmartRules™ procedural guide: MOTION FOR SANCTIONS.
Typically, a plaintiff verifies a complaint by attaching a page at the end containing a statement made under oath that: The plaintiff has reviewed the complaint. The plaintiff knows or believes that all allegations that the plaintiff has personal knowledge of to be true.
(c) A defendant shall file a verified answer within 30 days after the service of the summons and complaint. If service is made by publication and personal service has not been made, a defendant shall file such answer within 30 days of the date of final publication.