The Board of Governors of the United States Postal Service is the governing body of the United States Postal Service (USPS). The board oversees the activities of the Postal Service, while the postmaster general actively manages its day-to-day operations.
Where to file a complaint about mail services To file a complaint online, select the topic below "What's the reason for your inquiry?" on the USPS "Email us" page. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711. Locate your local post office to speak with your station manager.
Is USPS Reliable: The United States Postal Service (USPS) is a constant in the world of shipping. It delivers to 98% of the nation's population in under three days. This shows USPS's strong commitment to the American people, even in tough times.
To begin the precomplaint process, you must contact the Postal Service Equal Employment Opportunity Office through the online Postal Service EEO efile application at or by writing to: NEEOISO – EEO Contact Center, PO Box 21979, Tampa, FL 33622-1979, within 45 calendar days of the ...
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
When you contact us with a mail service issue, your inquiry is documented at the Commission, and may be forwarded to the U.S. Postal Service for additional resolution. The Postal Service will then look into your issue and respond directly to you within 45 days with their findings.
If you are not satisfied with the help you receive at your local post office, the Postal Service has local District Consumer and Industry Affairs offices nationwide with special personnel who can assist in solving local service issues.
The forms are available in PDF format and can be found at: . Use the Postal Explorer's Business Rate Calculator to assist you in calculating postage.
1-800-ASK-USPS They also can contact Postal officials nationwide electronically and immediately refer your issue to the appropriate local Postal manager who is in the best position to deal with your concerns.