Call NYCHA's Customer Contact Center (CCC) at 718-707-7771. Make an appointment to visit a Customer Contact Center.
The New York City Housing Authority (NYCHA) is no longer accepting applications from the general public for the program. If you applied to NYCHA's Section 8 waitlist lottery during the June 2024 application window, you will receive notification of your waitlist status via email and U.S. mail.
Call NYCHA's Customer Contact Center (CCC) at 718-707-7771. Make an appointment to visit a Customer Contact Center.
The New York City Housing Authority (NYCHA) Housing Choice Voucher (HCV) Program, also known as Section 8, is a federally funded program that provides rental assistance to eligible families so they can obtain affordable housing in the private rental market.
Public housing residents can call the Customer Contact Center at 718-707-7771 to report emergencies and schedule routine maintenance repairs in their apartments and developments.
PAU, COOKFOX Architects, and ILA were hired in early 2024 to design the Fulton Elliott-Chelsea Plan, which would involve converting 2,056 NYCHA apartments into mixed-income units. Under the plan, six new towers would be built on the two sites before the existing buildings were demolished.
You typically hear about the status of your application within two to ten months after the deadline, but in some cases where so many applications have been received, you may need to follow-up to ask about your status.
It may take 2 to 12 months for applications to be processed. If selected, submit eligibility documents Rent or buy if you are eligible. If rejected, challenge via appeal or apply to others.
Most of the time, the application process takes one to three business days. Background checks and employment verification may take some additional time. Sometimes things move more quickly. A prospective tenant might tour an apartment (in-person or virtually), apply, get approved and sign a lease, all on the same day.
You may be accepted with a FICO credit score of 580 without further review of financial stability. If your score is below 580, you may not be rejected unless you fail to meet other factors associated to eviction/landlord-tenant action and other credit findings.