Texas Help With Utility Bills
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FAQ
How do I apply for this program? To apply for services, please contact the local subrecipient agency. From a landline, call toll free at 1-877-399-8939 between 8 a.m. and 5 p.m., Monday through Friday. The toll free number will directly connect you with the CEAP service provider in your county.
Qualified homeowners and renters can get help with total past due utility payments for electricity, natural gas, and propane plus up to $2,400 in prospective payments.
To be eligible for CEAP, customers must have a gross (before tax) income at or below 150 percent of the Federal Poverty Income Guidelines. Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for HEAP.
Lifeline Number in HouseholdAnnual Income (150%)1$21,8702$29,5803$37,2904$45,0005 more rows
Qualifying households can receive assistance with qualifying utility bills even if they are current on their bill. For electricity and gas, this assistance is a one-time lump sum advance payment to the utility for 100% of annual usage up to the household maximum of $2,400.
