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Anonymous and Confidential Complaints Individuals who provide information to the Office of Inspector General on allegations of fraud, waste, abuse or mismanagement of FCC programs and operations may do so in one of 3 ways: Provide information anonymously (without providing any identifying information), or.
When all required information has been gathered for billing or service complaints, the FCC sends your complaint to the service provider. The provider is required to respond in writing to the complaint within 30 days of receipt of the complaint. The Provider must copy you on the response.
Your state consumer protection office or bar association may be able to suggest alternative dispute resolution programs in your area. Consider small claims court. Small claims courts can resolve many financial disputes.
The FCC publishes data on individual complaints including data on unwanted call complaints. We only publish data provided by the consumer. (Note that fields that are not relevant to a particular complaint will contain no data.
An independent U.S. government agency overseen by Congress, the Commission is the federal agency responsible for implementing and enforcing America's communications law and regulations.
Welcome to the FCC's Electronic Comment Filing System ECFS serves as the repository for official records in the FCC's docketed proceedings from 1992 to the present. The public can use ECFS to retrieve any document in the system, including selected pre-1992 documents.
Complaints that the CFPB sends to companies for response are published in the Consumer Complaint Database after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first.
By filing a consumer complaint with the FCC, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends and track the issues that matter most. The FCC does not resolve all individual complaints.