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You or your provider will need to submit a claim. However, your provider will often take care of submitting a claim with Cigna Healthcare so that you will be reimbursed. If your provider does not submit a claim, you will need to submit one in order to be reimbursed.
If at any time you have questions or need assistance, please call 1 (800) 754-3207 . You may also submit your claim by fax, email, or mail by downloading, printing, and completing one of these claim forms: Accidental Injury [PDF]
Cigna Accidental Injury insurance can provide the coverage and additional financial protection employees and their families may need for expenses associated with an unexpected covered accident.
The report said Cigna physicians denied more than 300,000 claims over two months in 2022 through the system, which equated to 1.2 seconds of review per claim on average. In California, two Cigna members filed a class-action complaint against the insurer in July over the alleged issues.
A Cigna algorithm flags mismatches between diagnoses and what the company considers acceptable tests and procedures for those ailments. Company doctors then sign off on the denials in batches, ing to interviews with former employees who spoke on condition of anonymity.