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To Whom It May Concern: I am writing this letter to explain my late payments on my (mortgage/credit card) to (mortgage/credit card company) in (insert month/year). I am very distressed that this has ever happened to me, but I was <laid off>, <seriously injured>, <going through a death in family> .
There's no guarantee that a goodwill letter will work, and there's no officially approved formula to follow in order to give yourself the best chance of success. Keep in mind that because creditors aren't required to consider your request, you may get no response at all.
What is a goodwill letter? When you write a goodwill letter, you're asking a creditor or collection agency to remove a negative mark on your credit reports. Why bother? Dings on your reports, such as a late payment or an account in collections, stay on your reports for seven years and weigh down your credit scores.
Dear [Name], Further to my previous correspondence, I am contacting you regarding late payment for invoice [invoice number]. The invoice was due on [due date], and payment is now overdue by [number of days overdue]. Be advised that late payment interest may be applied if we do not receive payment within 30 days.
I truly believe that it doesn't reflect my creditworthiness and commitment to repaying my debts. It would help me immensely if you could give me a second chance and make a goodwill adjustment to remove the late [payment/payments] on [date/dates]. Thank you for your consideration, and I hope you'll approve my request.