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The purpose of the grievance procedure is to provide a fair, equitable and timely forum for review and resolution of employment-related matters. The Negotiated Grievance Procedure (NGP) for a unit is defined in the contract or labor agreement.
There are two stages to the Step 1 Grievance Process. The first stage is an informal discussion and must be initiated by the individual employee. The second stage is the formal meeting between a certified steward and the Postmaster, manager, or Step 1 designee.
Dear [name of your employer / HR manager/ line manager], I am writing to raise a formal grievance. I have a [problem with / complaint about] [give details]. [Optional] I have evidence in the form of [give details].
Examples of this type of grievance include: discipline, demotion, classification disputes, denial of benefits, etc.
Basic rules keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly. ... keep to the facts. ... never use abusive or offensive language. ... explain how you felt about the behaviour you are complaining about but don't use emotive language.