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Basic rules keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly. ... keep to the facts. ... never use abusive or offensive language. ... explain how you felt about the behaviour you are complaining about but don't use emotive language.
Hear this out loud PauseStick to the facts. State neutral observations of your employee's actions and then describe the impact of their behavior and why you believe it's problematic. After you've said your piece, ask your employee for their perspective. And finally, engage in joint problem solving.
Employees can phone the Employment Standards Information Centre for assistance in identifying and defining issues under the ESA , EPFNA and PCPA and finding ways to resolve them. Contact the Employment Standards Information Centre at: 416-326-7160.
Hear this out loud PausePut it in writing It is helpful to put your complaint in writing if you can. If this isn't something you feel comfortable doing, you could ask a friend, carer, family member or an organisation like Citizens Advice to help you. Make sure to write 'complaint' at the top of your letter or email, so there can be no doubt.
Hear this out loud PauseLabour Standards For information regarding employment standards and/or for assistance in filing a complaint please call 1-800-641-4049 or email NA-ERO-GD@labour-travail.gc.ca. For information on filing a complaint, consult the Filing a complaint web page.