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For a claim filed online, you may file an online appeal within 30 days of the date of the original decision by signing in to your online USPS.com® account then: Go to Claim History. Select the claim to appeal (if more than one) Click Submit an Appeal.
Yes, depending on the basis of your claim, you may be able to sue the United States Postal Service (USPS). You can't sue for lost mail, so think about getting insurance if you are concerned about a particular package.
Exception: For items sent by Registered Mail service, the Postal Service provides payment for the included insurance coverage, based on declared value, up to the maximum amount of $50,000. For a firearm mailed by a licensed firearms dealer (under DMM 601.8.
You may appeal a Postal Service decision for a denied claim or partial payment within 30 calendar days from the date of the original decision letter. Focus your appeal on the reason why the Postal Service denied the claim. As part of this appeal, you may attach additional documentation to support your claim.
If your insured mailing has been lost or damaged in transit, you may file an insurance claim: Online: Go to .usps.com?help?claims. ... By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you. ... Evidence of Insurance. Proof of Value. Proof of Damage or Partial Loss of Contents.