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A bond is a security deposit the tenant/resident gives the landlord/proprietor at the beginning of a tenancy or lease. The landlord must lodge it with Consumer and Business Services (CBS). It's returned at the end of the tenancy if there are no claims for cleaning, outstanding rent or other costs.
Notice periods for ending a periodic tenancy. A tenant must give at least 28 days' written notice to end the tenancy, unless the landlord agrees to a shorter time. This agreement should be in writing.
Refunds will be processed within 5 working days when a fully completed form is received. If there's unpaid rent or other outstanding costs, the tenant and landlord may agree to split the bond. Part of the bond is refunded to the landlord to cover their costs and the rest is refunded to the tenant.
Once the bond is lodged, the tenant and landlord will receive an acknowledgement. This will include the bond number.
Send your bond forms to bonds@tenancy.govt.nz. You must also update us if your contact details or the property details change (you can email or call 0800 836 262).