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The letter should include the following key points:The purpose of the contract.The contract date.The reason for terminating the contract.Any termination obligations.The date of the letter.
Stay calm, rational and polite. Give reasons for terminating the relationship, but keep emotion and name-calling out of the conversation. Follow-up with a phone call. You can start the process with an email, but you should follow-up with a phone call to talk your client through the process and answer any questions.
Client Termination LettersIt's not necessary, or suggested, to include a reason for the termination.Tell the client what they need to do to move forward without you and what could happen if they don't.Termination means it's the end.Send the letter via a traceable delivery method.More items...
The letter should include the following key points:The purpose of the contract.The contract date.The reason for terminating the contract.Any termination obligations.The date of the letter.
Put It in WritingThe Polite Bow-Out. This script is honest and polite, for when it's clear that you and the client agree that you're not able to meet their needs.The Excuse. Use this script when a client is a pain to deal with, but it would be rude to say so.The Collection Letter.