Telephone Reference Check

State:
Multi-State
Control #:
US-303EM
Format:
Word; 
Rich Text
Instant download

Overview of this form

The Telephone Reference Check form is designed to facilitate the process of obtaining relevant work history and performance information about a job applicant through telephone communication with their previous employer. This form is distinct in its focus on gathering telephone-based references, unlike written reference letters, which may not always offer the same direct insights into an applicant's abilities and behaviors in the workplace.

Key parts of this document

  • Introduction: A section for the caller to introduce themselves and state the purpose of the call.
  • Applicant Information: Includes fields to note the applicant's details and employment history.
  • Performance Evaluation: Questions rating the applicant's overall performance and contributions at their previous job.
  • Concerns: Inquiries about any inappropriate or violent conduct witnessed during employment.
  • Rehire Query: A question to determine if the reference would rehire the applicant.
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Situations where this form applies

This form should be used when an employer wishes to gather important performance metrics and behavioral insights about a job candidate by contacting their most recent employer. It is particularly useful during the hiring process after initial interviews when a deeper understanding of the applicant’s capabilities and work ethic is needed.

Intended users of this form

This form is suitable for:

  • Employers or hiring managers looking to verify the information provided by job applicants.
  • Recruiters seeking additional insights about candidates from previous workplaces.
  • HR professionals tasked with ensuring a thorough background check as part of the recruitment process.

Instructions for completing this form

  • Identify the applicant and their most recent employer.
  • Introduce yourself and confirm the reference's availability to answer questions.
  • Follow the structured questions provided on the form, noting responses accurately.
  • If more space is needed, use the back of the form for additional notes.
  • Thank the reference for their time and contributions after the call.

Notarization requirements for this form

Notarization is not commonly needed for this form. However, certain documents or local rules may make it necessary. Our notarization service, powered by Notarize, allows you to finalize it securely online anytime, day or night.

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Download a copy, print it, send it by email, or mail it via USPS—whatever works best for your next step.

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If this form requires notarization, complete it online through a secure video call—no need to meet a notary in person or wait for an appointment.

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We protect your documents and personal data by following strict security and privacy standards.

Mistakes to watch out for

  • Failing to prepare questions in advance, leading to a disorganized conversation.
  • Ignoring follow-up questions that may provide deeper insights.
  • Not documenting responses immediately, risking loss of valuable information.

Why complete this form online

  • Convenience: Easily download and customize the form according to your needs.
  • Editability: Make adjustments to the form as required before each call.
  • Reliability: Ensures that you capture all relevant information systematically during the reference check process.

Quick recap

  • The Telephone Reference Check form is essential for acquiring truthful information about potential hires from past employers.
  • It helps gauge an applicant’s fit for a position beyond just the resume or interview content.
  • Proper documentation and preparation lead to a smoother and more informative reference check process.

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FAQ

Many people ask what it means if an employer does a reference check after-interview for job-seekers, and the simple answer is that they are interested in you. However, it does not necessarily mean anything more than that, so don't start to get your hopes up too much, too soon.

Purpose: A reference check is a valuable tool in the recruitment process to verify facts and obtain additional information about the candidate. All sections should be completed to be considered a valid reference.

However, calling references can be time-consuming, so recruiters often resort to contacting references by email. Using a reference check email template maximizes consistency, and it's easy to return to the questions and answers if you ever want to look at the information again.

Essentially, yes. While it's true that not 100% of Human Resources (HR) departments will call your references during pre-employment screening, many do. If you're about to begin a job search, you should expect to have your references checked.

Most employers ask for references by phone. But some candidates may request a letter of reference or recommendation. You may want to provide a reference letter if you're retiring or if you or the job seeker have moved.

Always ask before including someone as a reference. Send a polite email or call them on the phone, offering a few details about the request including timelines. After your reference agrees, send them your updated resume and details about the position. Follow up in a timely manner, thanking them for their reference.

Identify yourself, your title, organization name and tell them you are calling about a reference for a candidate you are considering. Ask if now is a good time to talk or whether they would rather schedule a call at a later time.

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Telephone Reference Check