This form is a Software Support Agreement. The form specifies that the support services provided by the licensor will consist of technical assistance relating to the software via telephone and e-mail. The termination of the license agreement will automatically result in the termination of the support agreement.
Yes, that's a big part of the deal! Regular updates ensure your software stays fresh and works like a charm.
Typically, it's laid out in the agreement itself. Most last for a set period, but you can often renew it to keep the ball rolling.
With a support agreement in place, you'll have a direct line to help. It's like having an ace up your sleeve during a tricky situation.
Absolutely! It's often a case of 'you scratch my back, I'll scratch yours.' You can tailor the agreement based on your specific needs.
If your software is critical to your business, having this agreement is like having a good insurance policy. It ensures that help is just a call away.
You can think of them as your go-to tech experts. They'll offer troubleshooting, updates, and sometimes training to help you get the most out of your software.
It's like a safety net for your software. This agreement outlines how the provider will help you keep your software running smoothly.
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Louisville Kentucky Software Support Services Agreement by Licensor