Orange California Sample Letter for Request for Refund - Returned Merchandise
Description
How to fill out Sample Letter For Request For Refund - Returned Merchandise?
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FAQ
Refund Request LetterWhy Is It Important?Ask for a refund in a polite and formal language.Include details about the productwhat was purchased, when, and what the price was.Explain why you want to return the item.Mention relevant aspects of the transaction such as dates and place of delivery.
Ask for a refund in a polite and formal language. Include details about the productwhat was purchased, when, and what the price was. Explain why you want to return the item. Mention relevant aspects of the transaction such as dates and place of delivery.
I am writing this mail to bring your kind attention to the refund for the product I had ordered from your website. I had ordered a saree worth Rs. 5,499 on 25th January with order Id 654321, but I had received a damaged product for which I had requested a return.
No matter what means of communication you pick, you should be firm and polite. Use active language in your communication. Instead of saying Your case has been investigated and The refund can't be provided, go for I have carefully looked into your situation and We can't issue a refund according to our policy.
Express polite regret, but state clearly that you are declining the request and provide the reason in your main paragraph. Cite a specific company policy to justify your decision whenever possible.
How to handle refund requests from customers to maintain customer trustMake sure you have a clear refund policy.Respond to refund requests quickly.Keep your cool and stay professional.Explain your decision.Offer an alternative solution.Ask for some feedback.Basic refund request response.Accepting a refund request.More items...
Dear , We regret to inform you that we have a no refund policy and cannot issue a refund for the product you have purchased on . While we understand that this is an inconvenience for you, our company policy states that an item purchased is eligible for a refund up to 10 days after its delivery.
