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Use the words "I'm sorry" or "I apologize". Consider using these exact words so the other person knows the purpose of your communication. Avoid saying things like, "I didn't mean to miss the meeting," and instead use, "I sincerely apologize for missing the meeting." Apologize privately.
Begin with a straightforward apology that refers to the problem. Briefly explain, without excuse, what happened. Explain what you have done (or will do) to fix the situation. Express your concern and end on a positive note.
Here are six other words for saying sorry.My Apologies. My apologies is another word for I'm sorry. It's rather formal, so it's fine for business contexts.Pardon/Pardon Me/I Beg Your Pardon. Pardon is a verb which means to allow as a courtesy.Excuse Me.Mea Culpa.Oops/Whoops.My Bad.
Put simply, say "I apologize," not "I apologize, but2026" Other important apology etiquette includes using the active voice and the first person. If you've made a mistake and are sorry, then say "I am sorry" rather than "We are sorry".
Follow these steps to deliver an effective apology to someone you work with:Apologize soon after the incident.Decide how you'll apologize.Address your recipient by name.Apologize with sincerity.Validate how the other person feels.Admit to your responsibility.Explain how you'll correct the mistake.Keep your promises.
Own your mistake Taking responsibility for your actions is hard, but that's a trait of a real professional. Explain the situation Describe what has gone wrong. Be honest and sincere and avoid the temptation to go defensive or make excuses. Keep the explanation part brief and to the point.
How to say sorry at the end of an emailMy greatest apologies.My most sincere apologies.I am deeply sorry.I am sincerely sorry.I am sorry for my mistakes.I am so sorry for the inconvenience.02-Feb-2022
The Elements of a Good Apology LetterSay you're sorry. Not, I'm sorry, but . . . Just plain ol' I'm sorry.Own the mistake. It's important to show the wronged person that you're willing to take responsibility for your actions.Describe what happened.Have a plan.Admit you were wrong.Ask for forgiveness.
8 Alternatives to 'Sorry for the Late Response'Thank you for your patience.Lunch on me for the delayed response!Huge props to you for always staying on top of emails!I've been working on x / I've been out of the office.I spent some time thinking about a response and2026I'd hoped to respond sooner, but2026More items...?
I am truly sorry for such a lousy mistake. I want you to know that I have already apologized to the client personally and sent the correct reports. I have also arranged a meeting with the client to eliminate any chance of miscommunication about our reports.