First Name, still good to meet Time Date at Location? This is a reminder that your appointment with Person is scheduled for Date at Time. Please reply Confirm to confirm, or Reschedule to reschedule.
Use your customer's name. Confirm important details. Include a phone number to call for further information. Give customers an option to confirm, cancel or change their appointment via text reply. Keep it short and sweet.
Hi CUSTOMER-NAME, your next app with BUSINESS-NAME is on DATE-TIME. Please reply with YES to confirm or call BUSINESS-PHONE if unable to attend. Hi CUSTOMER-NAME this is a reminder that you have an appointment on DATE-TIME. Please reminder to bring your IMPORTANT-DOCUMENT with you.
Address Contacts by Name. Using your customer's name is a nice touch that makes your message more personal. Include Date, Time, and Location. Include Information on How to Change Their Appointment. Include Support Number.
Dear Mr. Stevens, I would like to confirm your appointment with John Fond tomorrow, September 21st at 2 pm. Please contact me with any questions and keep me informed if there should be any changes.
Remind them that a meeting has been scheduled. Mention the date, time, and location. Ask them to confirm their attendance within a time frame. For example: " I appreciate that you reply to this email or call to confirm the meeting no later than 12 PM so that we can make the proper arrangement".
Tell the customer the date and time that their appointment is set for. Gently, yet firmly, remind them of any cancellation policies you may have. If there are any other critical items for them to prepare, bring, or know before the appointment, reiterate them. Keep the language straightforward and inviting.
Get explicit permission. Texting a person who hasn't opted in can result in upset customers and hefty legal fines. Keep it brief. Don't text too often. Make it easy to reply. Simplify your signature. Avoid slang and abbreviations.