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SCDCA is organized into six divisions: Administration, Consumer Services, Public Information and Education, Identity Theft Unit, Advocacy and the Legal Division. All of DCA's functions are supported by the agency's Administration Division.
You may also file a complaint of discrimination by contacting DSS. Write DSS Office of Civil Rights, P.O. Box 1520, Columbia, SC 29202-1520; or call (800) 311-7220 or (803) 898-8080 or TTY: (800) 311-7219.
The SC Department of Consumer Affairs takes consumer complaints against businesses. Your complaints help us find out about illegal business practices, enforce consumer protection laws and identify trends in the marketplace.
File a complaint about mail services Select the reason for your complaint, including delivery issues and complaints about USPS employees or facilities. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Locate your local post office to speak with your station manager.
SCDCA processes and mediates written consumer complaints, seeking to find fair solutions for the consumer and the business. We encourage consumers to contact the business first to try and resolve a complaint.
To file a consumer complaint, please call (803) 734-4200 or (800) 922-1594 or visit the Consumer Affairs website.
To submit a complaint, use the below Online Complaint Form or print the PDF Complaint Form, which can be submitted by mail, by fax to 803-734-3677, or by email to agsecurities@scag.gov.
An Office of Consumer Affairs most often refers to a government office dealing with matters of consumer protection. In different jurisdictions, it may be referred to as a department, an office, a ministry or a more local title.