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Mortuaries and funeral homes both provide services to the families of a recently-deceased person. Both facilities offer similar services, but mortuaries are more likely to have cremation services, which are less common in funeral homes.
Funeral service workers must be able to treat clients with care and sympathy in their time of loss. Interpersonal skills. Funeral service workers should have good interpersonal skills. When speaking with families, for example, they must be tactful and able to explain and discuss all matters about services provided.
I have excellent communication skills with the ability to follow instructions precisely to help make the funeral as stress-free for the family and friends of the deceased as possible. I also have outstanding people skills with the ability to interact with the bereaved family in a compassionate and professional manner.
A funeral director, also known as an undertaker (British English) or mortician (American English), is a professional involved in the business of funeral rites.
Required Skills/Abilities:Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Thorough understanding of methods for comforting people during grief. Thorough understanding of laws related to funerals and funeral arrangements.
You would usually need a customer service background, and good IT and administration skills. You could take a Diploma in Funeral Arranging and Administration, or a Certificate in Funeral Service, while you work.
Key funeral director skillsLeadership. One of the key funeral director skills is to be a good leader.Empathy.Technical skills.Problem-solving skills.Strategic skills.Keep up to date with industry developments.Communication skills.Discipline.More items...?
A funeral director meets with families of the deceased, makes funeral service and cemetery visit arrangements, orders caskets, arranges wakes and memorial services, and tends to other family requests as necessary.
Typical resume samples for Funeral Directors list duties such as embalming bodies, organizing wakes and memorial services, handling paperwork, publishing obituary notices, and arranging flowers and catering.
Having an exceptional licensed funeral director one who is compassionate, meticulous and organized can make all the difference. From planning the viewing hours to selecting burial or cremation services, a funeral director will help you make tough decisions and support you as you grieve.