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Responsibilities Research new wholesale food suppliers and negotiate prices. Calculate future needs in kitchenware and equipment and place orders, as needed. Manage and store vendors' contracts and invoices. Coordinate communication between front of the house and back of the house staff. Prepare shift schedules.
Job Description Functionally reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks. Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
Types of restaurant management training Restaurant management certifications and courses. Culinary vs. ... Continuing education for restaurant managers. Entry level: host, server, prep cook or dishwasher. Mid-level management level: bar or service manager. Upper management level: general manager, director of operations or owner.
Duties/Responsibilities: Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards. Ensures customer satisfaction with all aspects of the restaurant and dining experience. Handles customer complaints, resolving issues in a diplomatic and courteous manner.
The major difference between the GM and the restaurant manager is that the GM works on higher level aspects of the business, including monitoring payroll records, overseeing the yearly budget, and handling human resource issues. The restaurant manager works more closely with managing people.
There are many practical benefits of a restaurant general manager job. Managers often receive full health care and vacation time, less common for lower level restaurant positions. Some receive bonuses for good performance or meeting budget goals.
Understanding the Role of a General Manager (GM) The GM supervises lower-level managers. These lower-level managers may be in charge of several smaller divisions but report directly to the GM. The GM gives specific directions to each department head.
Manage the daily operations of the restaurant, including front of house and back of house areas. Provide exceptional customer service and ensure guests are satisfied with their experience. Handle any issues and concerns that may arise from unsatisfied guests, and do so diligently and effectively.