Subject: Pending Complaint against [Company/Organization Name] — Seeking Resolution for [Issue] [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Company/Organization Name] [Department/Division] [Address] [City, State, ZIP Code] Dear Sir/Madam, I hope this letter finds you in good health and high spirits. I am writing to address a pending complaint regarding an issue I have encountered with [Company/Organization Name]. I trust that you will give careful attention to my concerns and take appropriate measures to reach a satisfactory resolution. Briefly describe your concern or issue in a concise paragraph. Be specific and provide relevant details such as order/reference numbers, dates, and individuals involved. Ensure the clarity of your statements, highlighting the key points that necessitate attention. Having chosen [Company/Organization Name] as my preferred service provider/product supplier, I expected that my experience would be satisfactory. However, I regret to inform you that I have faced significant challenges, which have left me extremely dissatisfied with the level of service/product provided. While I understand that issues can arise, I believe it is essential for valued customers like myself to receive prompt, efficient, and fair resolutions. List your expectations and desired outcomes concisely, explaining how you wish the issue to be resolved, all while remaining reasonable and objectives. Outline specific actions, compensations, or responses you expect from the company. Therefore, I kindly request the following: 1. A swift acknowledgment of this complaint letter within [specify time frame]. 2. A thorough investigation into the circumstances of my complaint. 3. An explanation of the cause of the issue and how it will be addressed to prevent future occurrences. 4. A sincere apology for the inconvenience caused. 5. A proposed resolution/compensation that demonstrates your commitment to customer satisfaction. 6. A timeline for the resolution, which should be within [specify a reasonable timeframe]. In the event that this complaint is not addressed promptly and satisfactorily, I may have no other choice but to escalate my concerns to relevant consumer protection organizations, seek legal assistance, or explore other avenues available to me to protect my rights and interests as a consumer. Please consider this an opportunity to rectify the situation and restore my faith in [Company/Organization Name]. I fully believe that your company has the potential to address and resolve this issue in a professional and customer-centric manner. Furthermore, I request that all future correspondence regarding this matter be sent to me in writing, via email or postal mail, to ensure a clear audit trail of communication. Thank you for your prompt attention to this pending complaint. I anticipate a prompt response and resolution to this matter. Please acknowledge receipt of this letter within [specify time frame]. Yours sincerely, [Your Full Name]