Subject: Prearrival Confirmation for Corporate Guest at a Hotel in Oregon Dear [Hotel Name], We are writing to confirm the reservation details for our corporate guest who will be staying at your esteemed hotel. The purpose of this letter is to ensure a seamless and pleasant experience for our valued guest during their visit to Oregon. Guest Details: Name: [Corporate Guest Name] Arrival Date: [Arrival Date] Departure Date: [Departure Date] Room Preference: [Room Preference] Company Name: [Company Name] Special Requirements: [If any, mention them here] As our corporate guest, we kindly request the following arrangements to be in place prior to their arrival: 1. Transportation: Please arrange for a pick-up from [Airport Name] on [Arrival Date] at [Arrival Time]. A chauffeur-driven car or a reliable taxi service with a professional and friendly driver would be appreciated. 2. Check-in Procedure: To ensure a smooth check-in, we request a dedicated receptionist to greet our guest upon arrival and expedite the check-in process. Additionally, please provide them with a personalized welcome kit, including a welcome letter, useful information about the hotel's amenities, and any relevant contact details. 3. Accommodation: Our corporate guest should be assigned a [Room Preference] on the [X] floor with [specific view/specs if any]. We kindly request a non-smoking room equipped with the necessary amenities, including high-speed internet access. 4. Meeting Space: If our guest requires any conference or meeting facilities during their stay, kindly provide information on the availability and booking process, including any associated costs. Additionally, please ensure that the room is properly set up according to their requirements and equipped with necessary audiovisual aids. 5. On-site Facilities: Kindly provide a brief guide on the hotel's on-site facilities such as gym, spa, pool, restaurant, and business center, along with their operating hours and any associated charges where applicable. 6. Dining Arrangements: As our guest will have a busy schedule, we kindly request your assistance in making dining reservations at your reputable restaurant for a working lunch or dinner, ensuring prompt service and a pleasant dining experience. 7. Concierge Services: Please highlight any concierge services available to our guest, including offering suggestions for local attractions, restaurants, and transportation options within Oregon. 8. Billing Process: To expedite the payment process, we kindly request that all charges be invoiced to our company. We also authorize any incidental charges to be settled directly by the guest upon checkout. We highly appreciate your attention to these details and are confident in your ability to provide a comfortable and enjoyable stay for our corporate guest. Should you require any further information or have any queries, please do not hesitate to contact [Your Name] at [Your Contact Details]. We look forward to our guest's arrival and a successful partnership with your hotel. Best regards, [Your Name] [Your Company/Organization Name] [Your Company/Organization Contact Details]
Oregon Sample Letter for Confirmation - Pre-Arrival Letter to Hotel for Corporate Guest
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How to fill out Oregon Sample Letter For Confirmation - Pre-Arrival Letter To Hotel For Corporate Guest?
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Being Proactive Most hotels today are still utilising the reactive approach when it comes to guest communication. Proactively engaging your guests prior to their arrival not only makes them feel important but also opens the opportunity for communication and marketing.
Pre-arrival: The interaction between a guest and a hotel before the guest arrives at the hotel forms the pre-arrival phase of guest cycle. Reservation is the most important pre-arrival activity. During this phase, the guest first selects a hotel for stay.
A personalised pre-arrival letter or 'See you Soon letter' is emailed to the guest prior to the guest arrival. Such types of letters are normally sent a few days or weeks before their expected arrival at the hotel.
Activities such as room assignment, updating guest profile, preparing welcome letters, collecting all reservation correspondence and sending request for amenities etc. are part of pre arrival activities and normally done one to two days prior to guest arrival.
1. . Pre-arrival: The interaction between a guest and a hotel before the guest arrives at the hotel forms the pre-arrival phase of guest cycle. Reservation is the most important pre-arrival activity. During this phase, the guest first selects a hotel for stay.
5 Things To Do Before Your Guests ArriveClient Discovery. Find out about your guests.Experiences. Offer something that will enhance your guest's trip.Preparation. When preparing your property, think about what you have learned about your guests.Reassurance.
Activities such as room assignment, updating guest profile, preparing welcome letters, collecting all reservation correspondence and sending request for amenities etc. are part of pre arrival activities and normally done one to two days prior to guest arrival.
How To Prepare Your Hotel Ready Before Guests ArriveMake Sure Staff Are Prepared. Your staff members are the key element of whether or not your hotel runs smoothly and successfully.Double Check Rooms Have Been Cleaned.Be Prepared For Anything.Check With The Front Desk Whether Everything Is In Order.
Arrival Checklist for Perfecting the Guest ExperienceOptimize for Mobile.Automate Correspondence.Confirm the Reservation.Consult the CRM.Customize Communications.Upsell Strategically.Solicit Information.Verify on Schedule.More items...?13Feb2018
Pre-arrival calls for preparing beforehand for your guests for a stellar guest experience.
