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Inform a Customer of an Overpayment ? Example Letters, Guides and Samples Carefully explain how much the customer has overpaid. Inform the client how you plan to correct the error. Offer additional service.
I acknowledge on [date] I received an over payment in the amount of $____________. I understand that [Company Name] will need to be reimbursed. I have selected the checked option below to repay the company. ? ____ Deduct the overpayment from my salary from next pay period.
Communicate with the customer about the overpayment as soon as possible and confirm how they would like to proceed. Options for handling overpayments are to either refund the amount or establish a credit for it.
If a customer pays you more than the amount required to pay a debt in full, you can mark the invoice as paid in full and write off the overpayment.
I acknowledge on [date] I received an over payment in the amount of $____________. I understand that [Company Name] will need to be reimbursed. I have selected the checked option below to repay the company. ? ____ Deduct the overpayment from my salary from next pay period.
Notify the employee in writing To start, talk with your employee about the overpayment. Negotiate a plan that works for you and the employee, such as deducting a certain amount each paycheck. Make sure the final plan is in writing, and get the employee's signature.
Both federal legislation like the Fair Labor Standards Act (FLSA) and state labor and employment laws give employers the right to recover an overpayment in full.
I am writing to you because I have been informed that I have been overpaid. I (am/was employed/engaged) by you from (enter date) to (enter date) as a (enter job title) on a (enter job type - full time, part time or agency/casual) basis. You have stated that I have been overpaid by a total sum of (enter amount).
How to write this credit letter: Carefully explain how much the customer has overpaid. Inform the client how you plan to correct the error. Offer additional service.