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There are a wide variety of services that are taxable in New York State. These include: Restaurant food and drink. Utility and (intrastate) telecommunication services.
The contract for providing updates and future releases is a contract for the sale of tangible personal property. The charges for such a software maintenance contract are subject to sales tax regardless that the maintenance contract may be optional with the purchaser.
New Jersey imposes sales tax on a range of digital goods, but does not generally tax SaaS products.
New York imposes a 4% state sales and use tax on all taxable SaaS and tangible software. Local taxing jurisdictions (cities, counties, special purpose districts, and transit authorities) can also impose additional sales and use tax, resulting in a combined rate that varies by location.
Sales of service contracts in New York are considered to be sales of taxable repair and maintenance services. Businesses located in New York State that make sales of service contracts must be registered as New York State sales tax vendors. See Tax Bulletin How to Register for New York State Sales Tax (TB-ST-360).
New York considers a seller to have physical nexus if you have any of the following in the state: An office or place of business. If employees are located in the state. Goods in a warehouse. Ownership of real or personal property.
California generally does not require sales tax on Software-as-a-Service.
In general, SaaS is considered a taxable service in New York. This means that businesses providing SaaS to customers in the state should collect and remit sales taxes on their sales transactions.