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A credit support annex (CSA) is a document that defines the terms for the provision of collateral by the parties in derivatives transactions. It is one of four parts of a standard contract or master agreement developed by the International Swaps and Derivatives Association (ISDA).
Service agreements are contracts between a customer or client and the person or business providing the service. It defines the relationship, the responsibilities of each party, the compensation or payment and the services that will be provided, among other things.
A continued service agreement (CSA) is an agreement an employee makes to continue to work for the Government for a pre-established length of time in exchange for Government sponsored training or education.
The following list includes the key provisions to look for when entering into a service agreement, including: payment, scope of services, amendment, termination, liability insurance, confidentiality, IP ownership, and choice of law/dispute resolution.
A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.
Noun C us. COMMERCE. an agreement between a company and a customer, stating that the company will check and repair equipment for an agreed price during a fixed period of time: Our service agreements cover far more than repair for mechanical breakdown.
A software license is a legally binding agreement made between the owner or developer of a software program and the user, outlining how they can use and distribute the product.
Support and Maintenance Agreement means any of Software AG's or Partner's standard forms of written contract setting out the terms and conditions under which the Customer may obtain software support and maintenance services on terms identical to Software AG's Product Support and Maintenance Service Terms and Conditions
A software license agreement should include the licensor's reservation of all its rights not specifically granted to the licensee and the licensee's acknowledgment of the licensor's ownership of the licensed software. Payment terms.
Software support services are generally technical support or break/fix services that are delivered for specific software products. These services include revenue derived from long-term technical-support contracts or pay-as-you-go, incident-based support.