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The payment was due on [Due Date]. We're not aware of any outstanding issues or reasons for non-payment, so we would like to respectfully ask you to make payment as soon as possible. Please let us know when we can expect to receive payment for this invoice. If you have any queries, don't hesitate to let us know.
Look to this example for how to word past due notices on a first attempt: Hello [Customer Name], ing to our records, payment for invoice [Invoice Number] was due on [Due Date] which is now [Number of Days] past due. A copy of the original invoice is attached for easy reference.
Dear [Client name], I'm writing because our records indicate an outstanding balance of [amount] for invoice [reference number], which was due on [due date]. This payment is now overdue by [amount of time], and we are looking to wrap up this account.
Dear [Name], This is a friendly reminder that we haven't received payment for invoice [Invoice Number]. The payment was due on [Due Date]. We're not aware of any outstanding issues or reasons for non-payment, so we would like to respectfully ask you to make payment as soon as possible.
Dear [customer name], We are writing to inform you that [invoice #] is now [time] overdue. Our company has reached out to you multiple times requesting payment for the [product/service] that you received on January 15, 2023. However, as of writing, the funds still have not landed in our account.
We contacted you on [insert dates] about your overdue invoice, with no reply. Your account is now 90 days overdue. Please remit payment within 10 business days. If we do not receive payment by [insert date], we will immediately refer your account to a collection agency.
What To Include in an Overdue Invoice Letter A polite but firm reminder that an invoice is past due. A clear call to action, asking for immediate payment of the outstanding balance. Details about how and when customers can make their payments (e.g., bank account details, online links, etc.).
?Hi there [Name], We hope this email finds you well. We understand that it may be a busy time, but we wanted to remind you of your outstanding payment on invoice # [number] due [date]. We have attached an additional copy of the invoice for easy reference.