Nebraska Sample Letter for Request for Airfare Refund

• Category: Letters - Nonlegal - Refund
• State: Multi-State
• Control #: US-0517LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form.

Subject: Request for Airfare Refund — Flight Cancellation or Change [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Airline Name] [Customer Service Department] [Address] [City, State, ZIP Code] Dear [Airline Name], [First paragraph] I am writing to request a refund for my airfare due to an unforeseen circumstance regarding my flight. I had booked a flight from [Departure City] to [Destination City] with your airline on [Flight Date]. Unfortunately, the flight was either canceled or rescheduled, resulting in significant inconvenience and disruption to my travel plans. [Second paragraph] Upon learning of the flight cancellation/change, I immediately contacted your customer service helpline to seek alternatives or assistance. However, I was informed that there were no available alternative flights that fit my schedule. As a result, I had no choice but to make alternate arrangements to reach my destination promptly, incurring additional expenses. [Third paragraph] According to your airline's terms and conditions, in the case of a flight cancellation or significant schedule change beyond my control, I am entitled to a full refund of the airfare paid. Attached to this letter, you will find supporting documentation, including copies of my original flight itinerary, receipts of additional transportation expenses, and any communication records with your customer service representatives. [Fourth paragraph] I request that you promptly process a refund for the full amount paid for the airfare, which was [Amount]. I understand that such refunds are typically made back to the original payment method used during the booking process, as mentioned in your refund policy. I kindly ask for your assistance in expediting this refund process to mitigate any further inconvenience caused. [Fifth paragraph — Optional] Additionally, as a gesture of goodwill, I would greatly appreciate any consideration of compensatory measures, such as travel vouchers, credits toward future flights, or any other suitable arrangements offered by your airline, to compensate for the unexpected inconvenience and associated expenses endured. [Closing paragraph] I value the service provided by your airline and look forward to an amicable resolution. I kindly request a response to this letter within [reasonable time frame, e.g., ten business days] to ensure a timely remedy. Feel free to contact me via email or phone provided above to discuss any additional details or provide any further documentation if needed. Thank you for your attention to this matter, and I trust you will handle this request promptly and professionally. Sincerely, [Your Name]