North Carolina Services Agreement between PCSupport.com, Inc. and Go Figure Technology: The North Carolina Services Agreement is a legally binding contract between PCSupport.com, Inc. (referred to as the "Service Provider") and Go Figure Technology (referred to as the "Client"). This agreement outlines the terms and conditions under which the Service Provider will provide various services to the Client in the state of North Carolina. Keywords: North Carolina Services Agreement, PCSupport.com, Inc., Go Figure Technology, Service Provider, Client Scope of Services: 1. The Service Provider agrees to provide technical support and assistance to the Client in managing their IT systems, including hardware, software, networking, and security. 2. The Service Provider will also perform regular system monitoring, maintenance, troubleshooting, and upgrades to ensure optimum performance and minimize downtime. 3. The agreement will also cover the provision of help desk support wherein the Service Provider will provide prompt assistance to the Client's employees or authorized users in resolving technical issues. 4. Additionally, the Service Provider may offer advisory services related to IT infrastructure planning, data backup and recovery, cybersecurity, and other IT-related matters, as agreed upon by both parties. Payment Terms: 1. The Client agrees to pay the Service Provider for the services rendered as per the mutually agreed payment terms and schedule. 2. The payment may be based on an hourly rate, flat fee, or any other agreed-upon method. Detailed invoicing will be provided by the Service Provider for transparency. Confidentiality: 1. Both parties acknowledge the confidential nature of certain information they may come across during the course of their engagement. They agree to maintain strict confidentiality and take all necessary measures to protect confidential information. Term and Termination: 1. The agreement shall commence on the effective date and continue for a specific period, as agreed upon. Either party may terminate the agreement by providing written notice to the other party with a reasonable termination period. 2. The agreement may also be terminated immediately if either party breaches any material provision of the agreement or if either party becomes bankrupt or insolvent. Alternative Types of North Carolina Services Agreements between PCSupport.com, Inc. and Go Figure Technology: 1. Managed IT Services Agreement: This type of agreement outlines the ongoing IT management and support services provided by PCSupport.com, Inc. to Go Figure Technology, including specific deliverables, response times, and service level agreements (SLAs). 2. IT Consulting Services Agreement: This agreement focuses more on the provision of advisory and consulting services related to IT infrastructure planning, cybersecurity, and data management. It may have a separate fee structure, emphasizing consultancy hours rather than ongoing technical support. 3. Help desk Support Services Agreement: This agreement specifically highlights PCSupport.com, Inc.'s responsibilities in providing help desk support to Go Figure Technology's employees or authorized users. It typically defines the response times, preferred communication channels, and issue resolution procedures.
North Carolina Services Agreement between PCSupport.com, Inc. and Go Figure Technology
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