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To write a complaint letter, you can start with the sender's address followed by the date, the receiver's address, the subject, salutation, body of the letter, complimentary closing, signature and name in block letters. Body of the Letter explaining the reason for your letter and the complaint.
In essence, they are business letters so you should begin with your address and the date. The name and title of the contact person should come next if you can locate them, otherwise begin with the name of the company and its street address. Finally, after your salutation, you can begin the body of your letter.
COMPLAINT FORMAL LETTER. LAYOUT. ... ? Dear Mr/Mrs/Ms Smith(,) ? Dear Sir/Madam(,) ... ? I am writing in connection with? to complain about?/ to express my dissatisfaction with? to draw your attention to? ... ? Although you advertise 'top quality', I felt that the. ... REQUEST FOR ACTION. ... CONCLUSION/ ... ENDINGS.
Consider introducing your letter of complaint with 'I would like to file a complaint', or something of that nature. This will ensure that the reader processes the rest of the letter in the way you intend them to. Also, don't forget to write your contact details on top.
I hope that you will deal with this matter promptly as it is causing me considerable inconvenience. I feel/believe that I am entitled to a replacement/ refund? I demand a full refund/an immediate replacement/etc or I shall be forced to take legal action/ the matter further.