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Complaints Handled by MSDH Nursing homes and other health care facilities or call 1-800-227-7308 to leave a message on the Complaint Hotline at any time.
Follow this general format: give your own details (name, address, date of complaint); state the dentist's name and address; set out the details of your complaint and say how you want this complaint resolved; and, state any other relevant details.
All complaints must be submitted to the Commission office electronically, by fax, U.S. mail, or any mail service. The Commission does not accept hand delivered complaints to the Commission office. The Commission staff cannot provide legal advice or guidance in filling your complaint.
If you are a patient, family member, or another member of the general public, please utilize the complaint system link below, "File a Complaint". If you are a healthcare professional or law enforcement officer, you must contact the Board directly at 601-987-3079 to file your complaint.
MSBML suggests using the Google Chrome browser when accessing online services. For questions, please feel free to call our office at 601.987. 3079.
Table of contents Dental complaint 1: The treatment was too expensive. Dental complaint 2: Long wait time. Dental complaint 3: Lack of information. Dental complaint 4: Not actively listening to the patient's issues. Dental complaint 5: Inappropriate behavior.
You can make a complaint in writing by completing the Request for Complaint Resolution form, or you can call the customer service center at 1-877-882-4916. MDHS will contact you if more information is needed. Once all information is provided, MDHS will review your complaint and contact you within 3 business days.
If you would prefer to make a complaint by phone, call 800-227-7308 weekdays between 8 a.m. and 5 p.m. Please include as much information as possible on the form below. The response and timing of any investigation by Mississippi State Department of Health (MSDH) will be based upon the information you provide.