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How do I send my credit card company a billing error notice? Your name and account number. The dollar amount of the disputed charge and the type of charge. The date of the disputed charge. An explanation of why you think the charge was made in error.
Ref: [Account Number] Dear [Name of Recipient]: I recently received a bill for Account Number [Insert Account Number]. However, it appears that I have received this bill in error. ing to my records, my amount due should be [Insert Correct Amount Due]. In addition, I sent a payment of [Payment Amount] on [Date].
How to Dispute Billing Errors Write to the issuer. ... Send your letter so that it reaches the issuer within 60 days after the first bill with the error was sent to you. ... Within 30 days of getting your complaint, the issuer must acknowledge it in writing, unless the problem has been resolved.
I am writing you to throw light on the billing error made in my last month bill of mobile connection. The bill has an outstanding amount of Rs 900 whereas as per my information it should be RS 500. I have a mobile connection by the name of Ananya Bhatia of your company.
A creditor must conduct a reasonable investigation before it determines that no billing error occurred or that a different billing error occurred from that asserted. In conducting its investigation of an allegation of a billing error, the creditor may reasonably request the consumer's cooperation.
I am writing to dispute a charge of [$______] to my [credit or debit card] account on [date of the charge]. The charge is in error because [explain the problem briefly. For example, the items weren't delivered, I was overcharged, I returned the items, I did not buy the items, etc.].