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Today, we have three tips that will help you respond to and manage maintenance more effectively.Be Responsive to Your Tenants. Every tenant expects to hear back from a landlord when they report a maintenance issue.Use Professional Repair People.Follow Up with Tenants After the Repairs.
If you're a renter and there's an issue inside or outside your rental unit, contact Minneapolis 311....You'll need to provide:Your address.Your phone number.A description of the issue.Information on what you've done so far to ask your landlord or property manager to fix the issue.
A maintenance request, or as you might refer to as a work order, is an authorization of maintenance, repair, or operations work to be completed.
The best way to get your landlord to fix something is to ask clearly and politely, and preferably in writing.Make sure the repair is actually your landlord's responsibility.Document the problem thoroughly.Ask your landlord in writing to make the repair.Send your landlord a letter with return receipt requested.More items...?
Your landlord has 14 days to fix the problems after getting the written request from you.
It says landlords should fix major problems within two weeks if they pose a threat to a tenant's health and security, such as a broken boiler in the depths of winter.
Respond to Maintenance Requests Appropriately and TimelyIf the issue is urgent and needs to be addressed right away, the repair date should be immediate. If it's not urgent, it's still just as important to respond and set an appropriate repair date to let your tenants know you're dealing with it.
This may include dangerous hazards, like infestations, holes in the floors or walls, exposed electrical, or a broken furnace in the winter. Non-working cable television or out-of-date appliances typically do not make a rental uninhabitable, unless there is a dangerous condition associated with them, such as a gas leak.
Dear (Name of landlord or manager), I am writing to request repairs to the (appliance, heating/air conditioning, plumbing issue be specific!) due to (reason for repair; this could include things such as broken handle, leaky sink hose, even normal wear-and-tear that would necessitate replacement).
Dear (Name of landlord or manager), I am writing to request repairs to the (appliance, heating/air conditioning, plumbing issue be specific!) due to (reason for repair; this could include things such as broken handle, leaky sink hose, even normal wear-and-tear that would necessitate replacement).