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If you are unable to receive satisfaction from the above efforts or if you feel it is inappropriate to do (1) and/or (2) above, call the Minnesota Board of Medical Practice at 612-617-2130 to discuss your concerns. If the Board is able to be of assistance, you will receive complaint forms.
If you are enrolled in an HMO, call the Minnesota Department of Health, Managed Care Systems section at 651-201-5100 or 1-800-657-3916 to file a complaint. The complaint form can be sent to you or you can find it online at MDH HMO Enrollee Complaint and External Review Process.
How to File a Complaint Contact a Regional Ombudsman for the county the person is in. Use the Regional Map or the Regional Ombudsman by County list. Call the OMHDD: 651-757-1800 or 1-800-657-3506. Email the OMHDD:ombudsman.mhdd@state.mn.us. Fax the OMHDD: 651-797-1950. Send us a letter by US postal mail:
Call the Minnesota Adult Abuse Reporting Center at 844-880-1574 (toll free). Looking to file a complaint against a nurse, doctor, or other professional? See a complete list at Minnesota eLicensing.
To file a complaint(s) about incidents at facilities located in the metro area call 651-215-8713; to file a complaint about a facility located in the greater Minnesota area you must call 1-800-369-7994. This office has jurisdiction of facilities and the authority to investigate complaints about facilities .
For more information about the complaint process, contact the Office of Health Facility Complaints at 651-201-4200 or health.ohfc-complaints@state.mn.us.
DHS Maltreatment Intake and Licensing Complaints: 651-431-6600.