Subject: Urgent Follow-up Regarding Duplicate Order Issue in Michigan Dear [Customer's Name], I hope this email finds you well. My name is [Your Name], and I am writing to address an issue we recently discovered regarding a duplicate order. We sincerely apologize for any inconvenience this may have caused and would like to rectify the situation promptly. Upon reviewing our records, we noticed that an unintended duplicate order was processed for your purchase on [Order Date]. We understand that this duplication may lead to confusion, unnecessary expenses, or delays in receiving your products. Rest assured, we take this matter seriously, and we are committed to resolving it to your complete satisfaction. To ensure a swift resolution, we kindly request your cooperation in providing the relevant details of the duplicated order. Please share the following information: 1. Order Number: The unique identification number assigned to the original and duplicate orders. 2. Product Details: Description, quantity, and any specific variations or customization requested. 3. Shipping Address: The correct shipping address where you would like the order(s) to be delivered. 4. Preferred Contact: The best method and time to reach you for updates, verification, or further assistance. Once we receive all the necessary information, our dedicated team will promptly initiate the necessary actions to cancel the duplicate order, rectify any related financial transactions, and ensure that the correct products are shipped to you without any further delay. We truly value your business and satisfaction, and we want to apologize once again for any inconvenience this may have caused. Our commitment is to provide exceptional service, and we will take all necessary steps to prevent such issues from occurring in the future. If you have any questions or concerns, please do not hesitate to reach out to our customer support team at [Customer Support Number] or via email at [Customer Support Email]. Our team is available [Customer Support Hours/Availability] to assist you with any inquiries you may have. Thank you for your patience and understanding. We appreciate your prompt response and look forward to resolving this matter to your complete satisfaction. Warm regards, [Your Name] [Your Position/Title] [Company Name] [Company Address] [City, State, ZIP] [Phone Number] [Email] Different types of Michigan Sample Letters for Follow-up on Duplicate Order: 1. Michigan Sample Letter for Follow-up on Duplicate Order — Online Retail: Applicable when the duplicate order issue occurs in an online retail environment, illustrating the steps taken by the respective company towards resolution. 2. Michigan Sample Letter for Follow-up on Duplicate Order — B2B: Suitable for B2B (business-to-business) transactions, addressing the duplicate order issue and emphasizing the importance of maintaining a smooth working relationship. 3. Michigan Sample Letter for Follow-up on Duplicate Order — Subscription Services: Targeting subscription-based businesses, outlining the process of resolving the duplicate order issue, while reaffirming the value of the ongoing subscription service. 4. Michigan Sample Letter for Follow-up on Duplicate Order — Wholesale/Distribution: Catering specifically to wholesale or distribution businesses, highlighting the measures taken to rectify the duplication, ensuring optimal inventory management, and maintaining satisfaction among retail partners.