[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP Code] Subject: Apology for the Cancellation of Your Order Dear [Customer's Name], I am writing to sincerely apologize for the cancellation of your order [Order Number] from [Company Name]. We understand the inconvenience this has caused you, and I assure you that we are doing everything in our power to rectify this situation. Upon reviewing our records, we discovered an unfortunate error in our inventory management system, which resulted in the incorrect stock availability being displayed for the item you ordered. Consequently, we had to cancel your order and issue a refund accordingly. We fully acknowledge that this mistake has not only disrupted your plans but has also eroded your trust in our services. As a valued customer, please be assured that we take this matter very seriously and are implementing measures to prevent such errors from occurring in the future. To compensate for our oversight and to express our sincere apologies, we would like to offer you a special discount of 15% on your next purchase with us. We hope this gesture demonstrates our commitment to providing you with exceptional service and showcases our desire to reinstate your trust in our company. We understand that trust cannot be rebuilt overnight, but we are determined to make amends for this mistake and ensure it does not happen again. If there is anything else we can do to address your concerns or if you have any further questions, please do not hesitate to contact our customer support team at [Phone Number] or via email at [Email Address]. Our team is dedicated to resolving this matter and ensuring your complete satisfaction. Once again, please accept our sincerest apologies for any inconvenience caused, and we sincerely hope to have the opportunity to regain your trust and serve you better in the future. Thank you for your understanding. Best regards, [Your Name] [Your Title/Position] [Company Name] Alternative types of Michigan Sample Letter for Apology after Cancellation of Order: 1. Michigan Sample Letter for Apology after Cancellation of Order due to Ship Delay 2. Michigan Sample Letter for Apology after Cancellation of Order due to Product Unavailability 3. Michigan Sample Letter for Apology after Cancellation of Order without Reason Provided 4. Michigan Sample Letter for Apology after Cancellation of Order due to Error in Pricing 5. Michigan Sample Letter for Apology after Cancellation of Order with a Promise of Future Compensation.