Maine Software Maintenance Agreement - Alternate

State:
Multi-State
Control #:
US-CP0909-AM
Format:
Word; 
Rich Text
Instant download

Description

This sample form, a detailed Software Maintenance Agreement (Alternate) document, is for use in the computer, internet and/or software industries. Adapt to fit your circumstances. Available in Word format.
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FAQ

Hear this out loud PauseA software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.

Regular maintenance will help identify issues before they become major problems, which can save you from having to pay for costly repairs or replacements. Having an annual maintenance contract will also help ensure your software is up to date.

A maintenance contract is an agreement between you and your service provider that outlines the tasks, schedules, and frequency of the maintenance services they provide.

A maintenance agreement outlines the steps one party will undertake to insure the upkeep, repair, serviceability of another party's property. Maintenance contracts are commonly used by companies that take care of vehicle fleets, industrial equipment, office and apartment buildings, computer networks, etc.

Software maintenance is the process of changing, modifying, and updating software to keep up with customer needs. Software maintenance is done after the product has launched for several reasons including improving the software overall, correcting issues or bugs, to boost performance, and more.

Hear this out loud PauseThe software maintenance bill charged by the manufacturer typically entitles you to support services if something goes wrong and also entitles you to new versions of the software and any minor releases and bug fixes as they are available. It's your security blanket.

Software maintenance is the process of changing, modifying, and updating software to keep up with customer needs. Software maintenance is done after the product has launched for several reasons including improving the software overall, correcting issues or bugs, to boost performance, and more.

Customers look to support and maintenance agreements to provide insurance that if some purchased software fails to work as expected then the supplier (or some other party) will step in to fix the problem.

New features, products and functions are launched every day and new cyber threats to IT systems occur daily. That is why software systems requires on-going technical support. A software maintenance agreement is an agreement signed between the software vendor and the software user to provide technical support.

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Maine Software Maintenance Agreement - Alternate