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How to write this credit letter: Carefully explain how much the customer has overpaid. Inform the client how you plan to correct the error. Offer additional service.
How to Write a Refund Email Start with a polite and professional greeting. ... Clearly state the purpose of the email. ... Provide necessary information about the refund process. ... Offer alternatives if a refund is not possible. ... Express empathy and apologize if applicable.
A refund demand letter is a written request for the return of payment for a good or service. It is addressed to the merchant and should include basic details about the transaction, the reason why the refund is sought, and expectations for repayment.
Ref: [Account or Invoice Number] Dear [Name of Recipient]: Thank you for your recent payment of [Payment Amount] which we received on [Date]. However, it appears that this is a duplicate payment. We previously received a separate payment of [Payment Amount] on [Date]. Therefore, I am refunding your second payment.
I am writing this letter to request you the refund of Rs. 50,000, which I had paid as an advance for the 2 BHK flat. I had paid the money with a confirmation that I shall shift to your house, but due to the extension of COVID-19 guidelines, my office has decided to extend the work from home policy for six more months.
How to Send an Incorrect Payment Letter to Customers (Template Included) Choose a Clear Subject Line. Bring Attention to the Incorrect Payment. Apologize for the Error. Explain How to Correct the Error. Offer Additional Service. Incorrect Payment Templates You Can Use. Conclusion.
Options for handling overpayments are to either refund the amount or establish a credit for it. The receiver cannot keep an overpayment, as it is neither revenue nor income. Account credits caused by customer overpayment are recorded as liabilities or contra-assets on the balance sheet until applied against an invoice.
I am writing to you because I have been informed that I have been overpaid. I (am/was employed/engaged) by you from (enter date) to the (enter date) as a (enter job title) on a (enter job type - full time, part time or agency/casual) basis. You have stated that I have been overpaid by a total sum of (enter amount).
I acknowledge on [date] I received an over payment in the amount of $____________. I understand that [Company Name] will need to be reimbursed. I have selected the checked option below to repay the company. ? ____ Deduct the overpayment from my salary from next pay period.