Massachusetts Merchandise Return Sheet

State:
Multi-State
Control #:
US-197-AZ
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PDF; 
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This form is a business type form that is formatted to allow you to complete the form using Adobe Acrobat or Word. The word files have been formatted to allow completion by entry into fields. Some of the forms under this category are rather simple while others are more complex. The formatting is worth the small cost.

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FAQ

It's the consumer's obligation, not the store's, to recognize the mistake and request a free item. The item's only free if it costs up to $20. If an item priced beyond $20 scans incorrectly, the law takes a slight turn: The consumer is entitled to a $20 credit off the total purchase, not a free item.

You have several options for filing and paying your Massachusetts sales tax:File online File online at the Massachusetts Department of Revenue. You can remit your payment through their online system.File by mail Fill out and mail in form ST-9.AutoFile Let TaxJar file your sales tax for you.

If you have sales tax nexus in Massachusetts, you're required to register with the Massachusetts DOR and to charge, collect, and remit the appropriate tax to the state.

The store must honor the price in the advertisement, even if it is wrong, until they correct the misrepresentation using the same advertising medium and/or by corrective signs in the store.

In general, there's no federal law requiring companies to honor a price that's wrong on the shelf. There are laws against false or deceptive advertising, but if a company can show the pricing error was just that, an error or mistake, then it's not false advertising.

(a) It is unlawful for any person, at the time of sale of a commodity, to do any of the following: (1) Charge an amount greater than the price, or to compute an amount greater than a true extension of a price per unit, that is then advertised, posted, marked, displayed, or quoted for that commodity.

You can apply for your sales tax permit online using the new MassTaxConnect website, which replaces the older WebFile for Business portal. You will receive a temporary permit immediately, your final permit (Form ST-1) will be received within 7-10 days and must be displayed prominantly in your place of business.

Sales tax. The Massachusetts sales tax is 6.25% of the sales price or rental charge of tangible personal property (including gas, electricity, and steam) or certain telecommunications services1 sold or rented in Massachusetts.

Under the code, if a customer's charged more for an item than the advertised price, they're entitled to receive the product for free if its under $10. If it's more than $10, then customers get a $10 discount off of the price.

Prescription medicine, groceries, gasoline, and clothing are all tax-exempt. Some services in Massachusetts are subject to sales tax.

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Massachusetts Merchandise Return Sheet