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To bring a lawsuit under the Consumer Protection Act, you must sue the landlord within 4 years of when the landlord's unfair or deceptive act occurred. If other tenants are also affected or injured by the landlord's unfair or deceptive acts, you can bring a class action lawsuit against her.
The tenant can't be behind on rent at the time notice is given. The problem must either a) materially affect the physical health or safety of an ordinary tenant or b) arise from the landlord's failure to supply hot water at a minimum temperature of 120°F.
In addition, the Massachusetts Communities and Development Housing Services Program or the local housing court can help resolve a dispute between a landlord and a tenant. If you need help, please contact the Attorney General's Consumer Hotline at (617) 727-8400.
It says landlords should fix major problems within two weeks if they pose a threat to a tenant's health and security, such as a broken boiler in the depths of winter.
In California a landlord is required to provide a safe living environment for the tenants and the law has been established under the California Civil Code. The failure of a landlord to provide such conditions can lead to violation of the law and impose civil and, at times, even criminal liability upon the landlord.
This may include dangerous hazards, like infestations, holes in the floors or walls, exposed electrical, or a broken furnace in the winter. Non-working cable television or out-of-date appliances typically do not make a rental uninhabitable, unless there is a dangerous condition associated with them, such as a gas leak.
As mentioned, the tenant is assumed responsible for maintaining and repairing any damage that was caused by themselves, friends, family or pets - whether directly or accidentally. Tenants should always assume that repairs are their responsibility, if the problem was not caused by general wear and tear.
The landlord is given five days from the date of notice to begin repairs or to contract for outside services and 14 days to substantially complete all necessary repairs. (The inspecting agency or court may shorten this time frame.)
Your responsibilitiesYou can't be forced to do repairs that are your landlord's responsibility. If you damage another tenant's flat, eg if water leaks into another flat from an overflowing bath, you're responsible for paying for the repairs.