[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer Service Department] [Company Name] [Company Address] [City, State, ZIP] Subject: Request for Return of Product on Free Trial — [Product Name/Order Number] Dear [Customer Service Department], I am writing to inform you about my decision to return the product that I received on a free trial basis. I participated in the free trial offer for your [Product Name] and have come to the conclusion that it does not meet my requirements and expectations. I appreciate the opportunity to try out the product, and I understand that as per the terms and conditions of the trial, I am entitled to return it within a specified time frame for a full refund. Furthermore, I am within that time period, and therefore, I kindly request you to process the return and initiate the necessary refund. Please find the details of the product and the trial order below: — Product Name: [Product Name— - Order Number: [Order Number] — Date of Trial Start: [Trial Start Date] — Date of Trial End: [Trial End Date] I have taken utmost care in keeping the product and its packaging intact and in its original condition. Enclosed with this letter, you will find the product, all included accessories, and the original receipt/proof of purchase for your reference. To expedite the return process, I would appreciate it if you could provide me with a prepaid return shipping label. Alternatively, please let me know the address to which I should send the package back for a refund. I understand that the return shipping cost will be my responsibility. Upon receipt of the returned product, I kindly request that you process the refund promptly. It would be greatly appreciated if you could specify the time frame during which I can expect to see the refund credited back to my original payment method. I would like to express my gratitude for your prompt attention to this matter, and you're understanding regarding my decision to return the product. I believe that your company values customer satisfaction, and I hope the return process will be hassle-free. If there are any additional forms, documents, or steps required to complete the return process, kindly provide me with the necessary instructions. Should you have any questions or require further information, please do not hesitate to contact me at the provided email address or phone number. Thank you for your prompt assistance in this matter. I look forward to a swift resolution and a positive customer experience while returning the product. Yours sincerely, [Your Name]