Kansas Worksheet - Routine Clerical Responsibilities

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Multi-State
Control #:
US-04030BG
Format:
Word; 
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The following form is a sample of some of the duties and equipment of a clerical worker.
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FAQ

A clerical assistant plays a vital role in supporting an office's administrative functions. Their responsibilities typically involve handling correspondence, maintaining records, and assisting with project coordination. The Kansas Worksheet - Routine Clerical Responsibilities serves as a valuable resource to clarify these roles, enabling clerical assistants to prioritize tasks effectively. By embracing these responsibilities, clerical assistants contribute significantly to a productive work environment.

Administrative Clerk duties and responsibilitiesAnswering customer questions, providing information, taking and processing orders and addressing complaints.Answering phone calls and calling customers and vendors to follow up on appointments and deliveries.Compiling, maintaining and updating company records.More items...

The main difference between administrative and clerical jobs is the level of responsibility. Clerical jobs are nearly always entry-level positions with few requirements for previous education or training. Clerical roles include duties such as sorting mail, filing documents, greeting customers, and answering phones.

The Role of a Clerical OfficerGeneral clerical work e.g. filing, photocopying, answering/making telephone calls, dealing with emails, reception desk duties, etc.Supporting line-managers and colleagues;Working as part of a team in delivering services;More items...

Competency with computers, physical and digital filing systems, and typing. Strong written and verbal communication, interpersonal, and maths skills. Good problem-solving skills. Professionalism, discretion, and the ability to work with minimal supervision.

The clerical staff is usually responsible for answering phones, maintaining filing systems, assisting with scheduling, handling deliveries, and doing data entry, among other tasks. Because of the variety of tasks involved in clerical work, you should be well-organized and detail-oriented if you choose this profession.

Examples of clerical skillsVerbal and written communication. When working in an office, you will likely interact with many people regularly.Basic computer skills.Detail-oriented skills.Organization.Simple mathematical knowledge.Critical thinking.Time-management skills.

Composes routine correspondence, memorandums, reports, brochures, and other materials from rough drafts and clear copy and prepares labels. Alphabetizes office documents and files according to unit procedures. Maintains routine clerical records, logs and/or data, and compiles and assembles routine reports for unit.

Clerical Officer Job DutiesAnswering phones, taking messages and directing calls.Operating photocopiers, scanners, fax machines, personal computers and voicemail systems.Maintaining and updating inventory, database, mailing and filing systems.Opening, sorting and distributing incoming mail.More items...?

What is clerical work?Answering phones.Scheduling appointments or business trips.Sending faxes.Making copies.Filing documents.Screening salespeople.Creating records.Checking and sending mail and email.More items...

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Kansas Worksheet - Routine Clerical Responsibilities