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Result of Investigation of Disputed Credit Information and Disclosure...

Indiana Result of Investigation of Disputed Credit Information and Disclosure of Consumer Rights in Event of Continued Dispute

Category:

Loans and Lending - Consumer Reports

State:

Multi-State

Control #:

US-01416BG

Format:

Instant download

Description

Under the Fair Credit Reporting Act, if a consumer disputes the completeness or accuracy of any item of information in the consumer's file, and the dispute is directly conveyed to the consumer reporting agency by the consumer, the reporting agency must, free of charge, conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate, unless it has reasonable grounds to believe that the dispute is frivolous or irrelevant. If the information is erroneous, inaccurate, or can no longer be verified, the credit reporting agency must promptly correct or delete it and refrain from reporting the information in subsequent consumer reports.

Following any deletion of information or notation as to disputed information, the agency, on request of the consumer, must furnish to certain persons either: (1) notification of the deletion; or (2) the consumer's statement of the dispute or the agency's summary of the statement. The consumer reporting agency must clearly and conspicuously disclose the consumer's rights to make such a request, such disclosure to be made at or prior to the time the information is deleted or the consumer's statement regarding the disputed information is received.

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FAQ

Upon making a determination that a dispute is frivolous or irrelevant, the furnisher must notify the consumer of the determination not later than five business days after making the determination, by mail or, if authorized by the consumer for that purpose, by any other means available to the furnisher.

In case the card issuer denies your dispute, you still have options. You should follow up with the lender to ask for an explanation and any supporting documentation. If you think your dispute was incorrectly denied given that reasoning, you can file a complaint with the FTC, the CFPB or your state authorities.

REVIEWING YOUR DISPUTE RESULTS If the creditor does not respond within 30 days, TransUnion will delete the information from your credit report.

If a dispute is found to be frivolous or irrelevant, you must notify the consumer within five business days after making the determination. This notice can be a form letter.

The dispute notice must contain sufficient information to identify the account in dispute, the specific information being disputed, an explanation of the basis for the dispute, and all supporting documentation reasonably required by the furnisher to substantiate the basis of the dispute.

When you submit a dispute, the credit reporting agency must investigate the items in question ? usually within 30 days ? unless they consider your dispute frivolous.

The notice required under subparagraph (A) shall be provided to the customer prior to, or no later than 30 days after, furnishing the negative information to a consumer reporting agency described in section 1681a(p) of this title.

After completing this reasonable investigation, the furnisher is required to ?report the results of the investigation to the consumer? generally within 30 days.

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