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200b200b200b200b200b200bAn exit interview is not required by law. An exit interview is a chance for you to learn from a departing employee his/her employment experience with your company. Many employers choose not to conduct exit interviews.
What to Say in an Exit InterviewYour reason for leaving.How well your job was structured and if you had the appropriate tools to succeed.If you had opportunities to learn and grow.How you feel about your manager and other leaders.What you liked most about your job and the company.More items...?
While you cannot legally mandate that employees participate in exit interviews, you should do all you can to encourage their cooperation. One of the ways you can do that is by stressing that a departing employee's remarks won't be shared with others in the office, unless you're required to share the information by law.
Managers and supervisors are also encouraged to conduct exit interviews with employees who are leaving the organization. These interviews with an exiting employee can provide information that the manager can use to avoid losing additional employees.
Reasons Not to Do an Exit InterviewFosters goodwill so you can keep the door open in case you want to return to the company later as a "boomerang" employee. Exiting employees frequently overshare during exit interviews, or what they say is used the wrong way.
Typical Exit Interview Questions (and Answers)Why Are You Leaving?Did You Have the Tools to Succeed at Your Job?How Was Your Manager?What Did You Like And Dislike About the Job?Would You Recommend the Company/Job to Others?What Are Your Recommendations?
The person who's most familiar with your employee's work is their direct supervisor. But it's best if someone else conducts the exit interview. If people are leaving because of their manager, they probably won't say so if their manager does their exit interview. They may also keep quiet to get a good reference.
The purpose of an exit interview is to assess the overall employee experience within your organization and identify opportunities to improve retention and engagement. Having a clear set of standards in place when conducting exit interviews can also play an essential role in risk management.
Who Should Conduct the Interview? The most common choice is to have an internal HR person do it. They should both understand the dynamics of your organization and know the people involved. This means that he or she can dig deeper into issues and ask more pointed questions.