The Illinois Arbitration Information Booklet is a publication produced by the Illinois Department of Financial and Professional Regulation that provides information about arbitration procedures in the state. It contains information on the role of the arbitrator, the rules governing arbitration proceedings, and the rights and remedies of the parties involved in the arbitration. The booklet also includes forms for filing a complaint and responding to a complaint. There are two types of Illinois Arbitration Information Booklet: one for consumers and one for professionals. The consumer version covers topics such as consumer rights in arbitration, filing a complaint, and responding to a complaint. The professional version covers topics such as the professional's role in arbitration, filing a complaint, and responding to a complaint. Both versions also include contact information for the Illinois Department of Financial and Professional Regulation.